We heard many people say that it is impossible to find a plumber / electrician who is reliable and can do a quality job.
This set us thinking why the current search directories don’t work. The reasons were many
They were paid listings Reviews were fake / not reliable and once we leave our contact number with search directories, we would get a plethora of calls making my life hell
Moreover, we still don’t have a clue of which service provider to engage with as there is no guarantee of quality of work, fair pricing and the provider coming on time to do the job.
This set us thinking, why this process has to be so painful. Why cant we buy local services the way we buy products from eCommerce sites on the click of a button.
Home Care Services India has conceived to solve precisely this pain area. bathroom cleaning kitchen cleaning home cleaning
We aggregate quality suppliers and ensure availability, quality and reliability.
We ensure that each service provider is certified for skills, we do this by an extensive certification provided by a third party.
We further ensure your safety by doing a complete background check on our service providers for address verification and criminal history check.
We provide the technology platform for service providers to accept jobs and reach the customer location on time. The customer is able to track the movement of the service provider and know exactly the estimated time of arrival.
The pricing is absolutely transparent with no hidden costs and mentioned upfront for the job (Labor Charges). Material cost would be charged on actual and is to be paid directly to the service provider.
What is world class customer service? It is a question that I am sure many people will have varying opinions on but all will lead to the same thing – making customers’ lives easier and giving them an experience that helps them.
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